Backup Policy

This Backup Policy defines the practices and responsibilities regarding data backups for all services provided by Nolimithostinger. Understanding this policy is crucial for protecting your data.

Nolimithostinger performs automatic backups as a courtesy service. These backups include:

• Daily backups: System backups performed every 24 hours
• Weekly backups: Full environment backups performed weekly
• Monthly archives: Long-term retention backups
• Database dumps: Automated MySQL/PostgreSQL backups where applicable

Automatic backups are retained for a period of 30 days, after which they may be permanently deleted.

The client is fully and solely responsible for their own backups. This includes:

• Regular manual backups: Creating and maintaining your own backup copies
• Backup verification: Regularly testing backups to ensure data integrity
• Critical data: Ensuring all important data is backed up externally
• Database backups: Maintaining separate database backups
• Configuration files: Backing up all custom configurations
• Email data: Preserving important emails and attachments

Our automatic backup service has the following limitations:

• Backups are created on a best-effort basis
• No guarantee of successful backup completion
• Backups may not include all files or databases
• Large files (>500MB) may be excluded
• Temporary files and caches are not backed up
• Email accounts may have separate backup policies

CRITICAL: Nolimithostinger cannot be held liable for any partial or total data loss, regardless of the cause. This includes but is not limited to:

• Hardware failures
• Software corruption
• Human errors
• Malware or hacking incidents
• Natural disasters
• Third-party service failures
• Accidental deletions
• Failed backup restorations

Different services have different backup frequencies:

Service Type	Backup Frequency	Retention Period
Shared Hosting	Daily	30 days
VPS Hosting	Weekly (system)	14 days
Dedicated Servers	On request only	N/A
Databases	Daily	30 days
Emails	Weekly	14 days
Domain Names	Real-time	Permanent

Restoration of backups is subject to the following conditions:

• Fee-based service: Backup restoration may incur additional charges
• Best effort: Restoration attempts are made on a best-effort basis
• Timeframe: Restoration may take up to 48 hours
• No guarantee: Successful restoration is not guaranteed
• Partial restoration: Only complete backups can be restored

To ensure your data is fully protected, we strongly recommend:

• 3-2-1 Backup Rule: Keep at least 3 copies of your data, on 2 different media, with 1 copy offsite
• Regular manual backups: Download backups of critical data weekly
• Automated external backups: Use tools like rsync, rclone, or third-party services
• Backup verification: Test restoration procedures regularly
• Version control: Use Git for code and configuration files
• Documentation: Maintain documentation of your backup procedures

The following items are explicitly excluded from automatic backups:

• Temporary files and cache directories
• Log files larger than 100MB
• Backup files created by scripts
• Files in trash/recycle bins
• Files exceeding size limits
• Email messages marked as spam
• Files with suspicious content

We offer paid backup solutions for enhanced protection:

• Premium Backup: Daily backups with 60-day retention (+$5/month)
• Enterprise Backup: Hourly backups with 90-day retention (+$15/month)
• Offsite Backup: Geographic redundancy (+$10/month)
• On-demand Backup: Manual backup service ($25 per restore)

Nolimithostinger shall not be liable for any failure to perform backup obligations due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters
• War or civil unrest
• Terrorist attacks
• Government actions
• Power outages
• Network failures
• Cyber attacks

For backup-related questions or assistance: